Privacy Policy

This Privacy Policy applies to all services, applications, devices, and official platforms operated by GOULY LED LIMITED (hereinafter referred to as “we”, “us”, or “our”), with registered address at Jinhuwan Industrial Park, Dashuikeng, Longhua, Shenzhen, Guangdong, China.

We are committed to protecting the personal privacy and data security of all users (hereinafter referred to as “you” or “users”). This policy clearly explains how we collect, use, store, disclose, protect, and manage your personal data when you access and use our Gouly lighting mobile application, smart device hardware and software, official website, e-commerce services, and after-sales support services.

This Privacy Policy complies with Google Play User Data Policy and applicable global privacy laws. By accessing or using our services, you acknowledge that you have read, understood, and agreed to all terms of this Privacy Policy.

1. Definition of Personal Data

“Personal Data” refers to any information that can directly or indirectly identify an individual, including but not limited to your account information, contact information, device information, location data, usage records, and other data associated with your personal identity. We collect and process personal data only for legitimate, necessary, and explicitly stated service purposes.

2. Types of Data We Collect

We only collect data that is necessary to provide and optimize our services. The data we collect includes personal data and non-identifiable anonymous data.

2.1 Personal Data We Collect

We collect the following personal data based on your active use of our services:

• Account Registration & Login Data: To create and log in to your Gouly lighting Account, we may collect your email address, mobile phone number, unique device identifiers (such as IMEI), network information, and country/region codes. This data is mandatory for account creation and normal service operation.
• Order & Purchase Data: When you purchase products through our official e-commerce platform, we collect your account ID, name, contact phone number, delivery address, order records, payment order information, invoice information, and after-sales service records to complete order fulfillment, logistics delivery, and after-sales processing.
• Device Activation & User Profile Data: When you activate and bind Gouly lighting smart devices, you may voluntarily provide profile information including age, height, weight, gender, birthday, avatar, and personal signature. You have the right not to provide such non-mandatory information.
• Device Usage & Functional Data: When you synchronize device data to our cloud service, we collect sensor data, device operation records, functional usage data, sleep monitoring data, motion data, and smart alarm records generated by your Gouly lighting device to realize intelligent device functions and optimize user experience.
• Social Sharing Data: If you share content or invite other users to use our services, you may voluntarily provide third-party contact information (names, emails, phone numbers, mailing addresses). You confirm that you have obtained legitimate consent from relevant third parties before providing their personal data to us.
• Service Operation Log Data: We collect device ID, firmware version, system version, device model, access IP address, access time, and service operation logs to ensure device and service security, troubleshoot failures, and maintain service stability.

2.2 Non-Personal & Anonymous Data

We may collect non-identifiable data that cannot be linked to a specific individual, including your language preference, time zone, postal code, occupation, anonymous application usage statistics, page browsing records, cookie data, browser parameters, and anonymous device crash logs. Such data is used for product optimization, statistical analysis, and service improvement.

3. How We Use Your Data

We only use your collected data for the following legitimate purposes, and will not use your personal data for unauthorized purposes:

• To provide, maintain, and optimize our smart device services, application functions, e-commerce sales, logistics distribution, and after-sales support services;
• To verify user identity, ensure account and device security, and prevent fraudulent, abnormal, or illegal use of services;
• To process user orders, perform contractual service obligations, and provide customer support and after-sales maintenance;
• To push service updates, function notifications, and official announcements; you may unsubscribe from marketing notifications at any time;
• To conduct anonymous product data analysis, user behavior statistics, and product iteration optimization;
• To manage official activities such as surveys, lotteries, and promotions in which you voluntarily participate;
• To comply with legal obligations, regulatory requirements, and official industry supervision.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data for commercial marketing purposes. We only share your data in the following authorized scenarios, and all third-party partners are bound by strict data protection confidentiality agreements:

4.1 Authorized Third-Party Service Providers

To support normal service operation, we may share necessary data with trusted third-party service providers, including logistics and delivery providers, communication service providers, cloud server operators, data storage institutions, and customer service agencies. All third parties can only process your data in accordance with our authorization and this Privacy Policy, and cannot use it for other purposes.

4.2 Legal Mandatory Disclosure

We may disclose your personal data without your additional consent if required by applicable laws, regulations, or legal procedures, including responding to judicial investigations, law enforcement supervision, emergency safety incidents, and public interest scenarios.

4.3 Anonymous Data Sharing

We may share aggregated, anonymized, and non-identifiable statistical data with third parties for industry analysis and business optimization, which does not involve any personal identifiable information.

5. User Rights (Google Play Mandatory Clause)

You have full rights to control your personal data in accordance with relevant laws and policies:

• Right of Access & Correction: You have the right to apply to access, check, and correct your personal data stored by us. We will verify your identity before processing your request.
• Right of Deletion: You may apply to delete your account and related personal data at any time. We will completely delete or anonymize your data within a reasonable period after your application.
• Right to Withdraw Consent: You may withdraw your authorization for data collection and processing at any time. After withdrawal, we will stop corresponding data processing behaviors; partial service functions may be unavailable accordingly.
• Right of Complaint: If you believe our data processing behavior violates this policy or relevant regulations, you may contact us to file a complaint.

User Data Service Email:lily@gouly-led.com

6. Data Storage & Security Protection

• Storage Period: We store your personal data only for the period necessary to fulfill service purposes or comply with legal retention requirements. After the expiration, we will automatically delete or anonymize the data.
• Security Measures: We adopt industry-standard SSL encryption technology for data transmission and encrypted storage for sensitive personal data. We implement hierarchical data management, server access permission control, regular security audits, and physical protection of data centers to prevent unauthorized access, disclosure, tampering, and loss of user data.
• Overseas Data Processing: Our data centers are located in Beijing and Singapore. Your data may be transmitted and stored overseas for service backup and global service operation. We will strictly protect your data in accordance with this policy and global privacy standards.

7. Third-Party Services

Our application and services may contain links or functions of third-party platforms. This Privacy Policy does not apply to third-party services. We are not responsible for the data collection and processing behaviors of third-party platforms. You are advised to carefully read the privacy policy of corresponding third parties before using their services.

8. Minors Protection

We do not actively collect personal data from minors under the age of 18. If you are a minor, please do not use our services or submit any personal information without the consent and supervision of your guardian. If we confirm that we have obtained minor personal data without parental consent, we will take the initiative to delete the relevant data immediately. Guardians may contact us to process relevant data rights.

9. Policy Updates

We may update this Privacy Policy irregularly in response to service upgrades, business adjustments, and legal requirement changes. We will publish the updated policy on our official website and application. The revised policy will take effect immediately upon publication. Your continued use of our services after the update constitutes your acceptance of the new policy terms. For major changes involving core data processing rights, we will obtain your explicit consent again.

10. Contact Us

If you have any questions, suggestions, or data rights requests regarding this Privacy Policy, please contact us via email:

Contact Email: lily@gouly-led.com

Effective Date: September 10, 2026