Privacy Policy

 

Updated on April 13, 2024

Effective Date: April 13, 2024

 

introduction

 

MBODY APP is a product provided by ShenZhen MacroSea Technology Co.,Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store, and share this information when using our services, as well as the ways we provide you with access, updates, control, and protection of this information. This Privacy Policy is closely related to the MBODY APP service you use. We hope you will read it carefully and make appropriate choices according to the guidance of this Privacy Policy when necessary. We will try to use concise and clear language to describe the relevant technical terms mentioned in this Privacy Policy, and provide further explanation links for your understanding. By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us through mbody@mactoseatach.com Contact us.

 

 

 

1、 How do we collect information

We only collect information necessary to achieve product functionality based on the principles of legality, legitimacy, and necessity. Our company collects personal information mainly from the information you provide, the information obtained during your use of our products or services, and the information shared by third parties. We will collect and use your personal information for the purpose of the following product features. If you do not provide relevant information or do not agree to our collection of relevant information, you may not be able to register as our user or enjoy certain services we provide, or achieve good service results.

1. If you provide account registration, login functions, and services, you may need to provide the following account registration information:

When you register an account, you will provide us with your email number and login password.

The purpose of collecting the aforementioned account information is to

(1) By managing your account, we can better serve you. By logging into your account, you can synchronize your relevant information.

(2) If you provide a genuine and valid email number, you can easily retrieve your account and password when you encounter problems such as losing your registered account or forgetting your password.

(3) We will tokenize the collected relevant information and conduct statistical analysis to gain a more accurate understanding of user habits. Based on this, we will continuously improve our products, enhance service quality, and improve the user experience of our products

2. Location information

Location information is required to apply for location permission and enable GPS service when using BLE to search for devices in lower version systems. The APP does not collect and process location information.

3. Log information

Due to the stability of the app, when the app crashes, the crash error stack information and phone model will be uploaded to the server for easy troubleshooting.

This type of information only includes: phone model and error message

2、 How do we use the collected information

We strictly comply with the provisions of laws and regulations and agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.

1. Meet your needs, such as language settings, location settings, and assistance services.

2. To provide you with services, product development, and service optimization: For example, when our system fails, we will record and analyze the information generated by the system failure to optimize our services.

3. According to laws and regulations, collecting and using your relevant information in the following situations does not require your authorization.

Related to national security and defense security;

Related to public safety, public health, and major public interests;

Related to criminal investigation, prosecution, trial, and execution of judgments;

For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent;

Necessary for maintaining the safe and stable operation of the products and/or services provided, including discovering and handling faults in the products and/or services;

Necessary for legitimate news reporting;

Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they de identify the personal information contained in the results;

Other circumstances stipulated by laws and regulations.

3、 How do we publicly disclose your personal information

We will only publicly disclose your personal information in the following situations:

In accordance with the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required type and disclosure method. Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters.

 

4、 How do we protect your personal information

1. We have implemented industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your app and the "service", it is protected by SSL encryption; We also provide HTTPS secure browsing for our website; We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

2. We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. Unless we obtain your written permission, we will retain your personal information for only 36 months after you delete or cancel your account. After this period, we will anonymize or destroy your personal information.

3. The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.

4. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.

5. In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with Article 42 (2) of the Cybersecurity Law of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to publish announcements. At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements.

 

5、 How do you manage your personal information

1. You can access, modify, and delete the registration information and other personal information you provide while using our services, or contact us according to the notification guidelines. The scope and manner in which you access, modify, and delete personal information will depend on the specific services you use.

2. We will collect and use your information solely for the purpose of implementing the functions of our products or services, as described in this policy.

If you find that we have collected or used your personal information in violation of laws, administrative regulations, or the agreement between both parties, you can request us to delete it.

If you find any errors in the personal information we collect and store about you, you can also request us to correct them.

When you access, modify, and delete relevant information, we may require you to verify your identity to ensure the security of your account.

In the following situations, as required by laws and regulations, we will not be able to respond to your request:

Directly related to national security and defense security.

Directly related to public safety, public health, and major public interests.

Directly related to criminal investigation, prosecution, trial, and execution of judgments.

There is ample evidence to suggest that you have subjective malice or abuse of power.

Responding to your request will result in serious harm to your or other individuals' or organizations' legitimate rights and interests.

Involving trade secrets.

 

6、 How to update this policy

Our privacy policy will be updated from time to time. Normally, we will not reduce the rights you are entitled to under this privacy policy. We will publish the updated version on this page and notify you of any changes made to this policy in a pop-up or equally prominent manner. By agreeing, you agree to be bound by the revised policy. last! Thank you for reading.