Astoria Lighting APP Privacy Policy

Welcome to use the Astoria Lighting APP. This APP is developed and operated by ASTORIA LIGHTING CO, LLC. We are committed to bringing you an outstanding digital lighting service experience while attaching great importance to protecting your privacy. You can visit our official website: astorialightingco.com to learn more about our company and products. The following is a detailed description of the privacy policy of this APP:

I. Information Collection

Registration Information: When you register an account with the Astoria Lighting APP, we may collect your name, email address, mobile phone number, and password. This information will be used to create a personalized account. If you forget your password, you can reset it using the reserved information to ensure a seamless service experience.

Device Information: We will collect device-related information such as the device model, operating system version, identification number, screen resolution, and memory. This is to ensure that the APP is perfectly compatible with your device, to troubleshoot problems in a timely manner, and to effectively resist potential risks, creating a safe and stable usage environment for you.

Usage Information: The system automatically records the pages you browse, the functional modules you click on, the keywords you search for, as well as the duration and frequency of using each function. By analyzing this information, we will optimize the APP's functions and content recommendations to better suit your usage habits.

Location Information: Only when you turn on the location function and use related services, such as searching for nearby stores or viewing local offers, and after you explicitly authorize it, will we collect your precise location information to fully protect your information security.

Album and Camera Permission Information: When you use functions that require access to your album or camera, such as uploading photos to get lighting suggestions, scanning QR codes, or simulating lighting effects, after you grant permission, we will obtain the relevant materials to help provide you with precise lighting services.

Other Information: The information you share during your participation in questionnaires, feedback, customer service communications, and other interactive activities, such as your lighting preferences, decoration style preferences, and suggestions for APP improvement, will also be collected for continuous optimization of our products and services.

II. Information Usage

Providing Services: Based on the collected information, we will push personalized lighting products to you, guide you to the location of our stores, provide professional design solutions, and answer your questions, allowing you to obtain the required services conveniently.

Optimizing Experience: By analyzing usage information and feedback, we meticulously refine the APP's interface, processes, and functional modules, and upgrade the recommendation algorithm to make the APP more in line with your operating habits and enhance your satisfaction.

Security Protection: By leveraging device and login information, we build multiple protection mechanisms to prevent hacker attacks, account theft, and malicious software intrusion, safeguarding the security of your account and information.

Personalized Communication: Based on your registration information, usage preferences, and interactive feedback, we will send you notifications about new products, offers, and useful lighting tips. You can unsubscribe according to your own needs.

Data Analysis and Research: We conduct anonymous aggregated analysis of some of the information to gain insights into user trends and preferences, providing support for product research and development and marketing decisions. The analysis results do not contain personally identifiable information.

III. Information Sharing

Sharing with Affiliated Companies: On the premise that affiliated companies follow strict privacy standards, we may share some information with them to expand our lighting business, such as recommending lighting accessories and peripheral products.

Sharing with Partners: To achieve specific functions, we will prudently share necessary information with logistics, payment, advertising, and other partners and sign confidentiality agreements to strictly limit the scope of data use.

Sharing Required by Law or to Protect Rights and Interests: In cases where laws and regulations require it, judicial or administrative procedures demand it, or to safeguard the rights and interests of both parties, we will share relevant information within the necessary scope in accordance with the law.

IV. Information Protection

Security Measures: We adopt industry-leading technologies such as SSL encryption to encrypt data during transmission and storage, set strict access permissions, perform regular data backups, and conduct development and vulnerability repairs in accordance with standards.

Data Retention: According to the policy objectives, we will retain most of the information for [X] years. After the expiration of this period, the information will be anonymized or destroyed to prevent excessive retention and misuse of information.

Emergency Response: In the event of a data breach or other security incidents, we will, in accordance with the Cybersecurity Law, promptly inform you of the details of the incident, the response measures, and prevention suggestions through various channels and report to the regulatory authorities.

V. Your Rights

Access and Inquiry: You can view your personal information at any time through the module within the APP. If you encounter difficulties, you can contact customer service for assistance.

Modification and Correction: You can modify most of the information by yourself within the APP. For sensitive or restricted content, contact customer service. After identity verification, we will assist you in making corrections.

Deletion Request: You have the right to request the deletion of your personal information. We will process it in accordance with the regulations and procedures as soon as possible. In special circumstances, we will explain to you the necessity and duration of retention.

Withdrawal of Consent: You can withdraw your consent for information collection and use. This may affect the use of related functions. If you need to resume using the relevant functions, simply re - authorize.

VI. Protection of Children's Information

This APP is mainly designed for adults. If we discover that we have collected information from minors (under 18 years old) without the consent of their parents or guardians, we will immediately delete it and encourage parents to guide their children to use the APP correctly.

VII. Policy Update

With the development of our business and changes in laws and regulations, we will adjust our privacy policy in a timely manner and release it in a prominent position within the APP. We will also send you push notifications or emails to remind you. If you continue to use the APP, it will be deemed that you agree to the new policy. If you have any questions, please contact us.

VIII. Contact Us

If you have any questions, suggestions, complaints, or need to exercise your rights regarding the privacy policy, you can contact us in the following ways:

Email: nathan@astorialightingco.com

Contact Person: Nathan Roberts

We promise to provide you with a professional and warm reply within 15 business days after receiving your email, and make every effort to protect your privacy rights.