Last Updated: 8-19,2026
Effective Date:8-19,2026
Gouly Home respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Gouly Home ("Gouly Home," "we," "us," or "our") collects, uses, stores, shares, and protects information when you use the Gouly Home mobile application, websites, cloud services, compatible smart-home devices, Alexa Skills, and related products and services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Services.
The information we collect depends on the Services and features you use.
We only collect information that is reasonably necessary to provide, secure, maintain, and improve the Services.
When you create or use a Gouly Home account, we may collect:
Passwords are not stored in plain text where secure authentication mechanisms are used.
When you add, configure, connect, or control a compatible smart device through Gouly Home, we may collect information such as:
This information allows Gouly Home to discover, configure, manage, and control your smart-home devices.
When you use the Services, we may automatically collect certain technical information, including:
We use this information to maintain service reliability, diagnose technical problems, improve performance, prevent abuse, and protect the security of the Services.
Certain Gouly Home features may require location-related permissions.
Depending on your device, operating system, and features you use, we may process:
For example, location information may be used for:
Where required by the operating system, Gouly Home will request your permission before accessing location information.
You can manage location permissions through your device settings.
Disabling location access may affect certain features.
Gouly Home may use Bluetooth and local network access to discover, configure, communicate with, or control compatible smart-home devices.
Depending on your device and operating system, this may include access to:
These permissions are used to provide smart-device functionality and are not intended to identify or track you for advertising purposes.
Certain features may allow you to use your camera or photo library, for example to:
Gouly Home will request the relevant operating-system permission before accessing your camera or photo library.
We only process images you choose to provide or that are necessary for the feature you request.
Gouly Home may allow you to connect your account and compatible smart devices with third-party smart-home platforms, including Amazon Alexa.
If you enable the Gouly Home Alexa Skill, you may be asked to link your Gouly Home account with your Amazon Alexa account.
Account linking allows Alexa to securely associate your Gouly Home account with the Alexa service so that Alexa can discover and control compatible Gouly Home devices.
During account linking, Gouly Home may process information such as:
Gouly Home does not receive your Amazon account password through the Alexa account-linking process.
When you request Alexa to discover your smart-home devices, Gouly Home may provide Amazon Alexa with information about compatible devices associated with your Gouly Home account.
This information may include:
For example, Alexa may need to know that a particular device is a light and that it supports power, brightness, or color control.
When you use Alexa to control a Gouly Home device, Amazon may send a device-control request to Gouly Home.
Depending on your devices and supported capabilities, commands may include:
Gouly Home processes these requests to identify the appropriate device and perform the requested operation.
We may also send updated device-state information to Alexa when necessary to provide the integration.
When you use the Gouly Home Alexa Skill, we may receive information from Amazon necessary to process Alexa requests.
This may include:
Gouly Home does not need to receive recordings of your Alexa voice commands in order to provide standard smart-home device control.
Amazon processes Alexa interactions according to Amazon's own privacy policies and terms.
You may disconnect Gouly Home from Alexa at any time through the Amazon Alexa app or other Amazon account-management tools.
After account linking is disabled, Alexa will no longer be authorized to access your Gouly Home account through the Gouly Home Skill.
You may need to remove previously discovered devices from Alexa separately.
Gouly Home may allow you to share devices, homes, groups, or other smart-home resources with another Gouly Home user.
When you send or receive an invitation, we may process information such as:
Recipients may be able to see certain information about the shared device and the person sharing it.
You should only invite individuals you trust to access your smart-home devices.
You are responsible for ensuring that you have permission to provide another person's contact information if you submit it through the Services.
With your permission, Gouly Home may send push notifications regarding:
You can manage notification permissions through your device settings.
We may use personal information for the following purposes.
We use information to:
We may process information to:
We may use diagnostic, performance, usage, and aggregated information to:
We may contact you regarding:
Where permitted and where required consent has been obtained, we may also send promotional communications.
You may opt out of promotional communications at any time without affecting essential service communications.
Our websites and web-based services may use cookies and similar technologies.
These technologies may be used to:
Where required, we will request your consent before using non-essential cookies.
You may manage cookies through your browser settings.
We do not sell your personal information.
We may share personal information only where reasonably necessary for the purposes described in this Privacy Policy.
We may use trusted service providers to help operate Gouly Home, including providers of:
These providers may access information only as necessary to perform services on our behalf and are expected to protect such information appropriately.
When you choose to connect Gouly Home to another smart-home service, we may share information necessary to provide that integration.
For example, when you link Gouly Home with Amazon Alexa, device identifiers, device names, supported capabilities, device states, and related information may be exchanged with Amazon to enable device discovery and control.
Information processed by the third-party platform is also subject to that platform's privacy policy.
We may disclose information where reasonably necessary to:
Where legally permitted, we will seek to limit disclosures to information reasonably necessary for the relevant purpose.
If Gouly Home is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction.
Any successor entity will be expected to handle personal information in accordance with applicable privacy requirements.
Gouly Home provides products and services to users in multiple countries and regions.
As a result, your information may be processed or stored in a country or region different from the one in which you live.
When personal information is transferred internationally, we take reasonable steps designed to protect the information and use appropriate safeguards where required by applicable data-protection laws.
Depending on your location, such safeguards may include contractual protections or other legally recognized transfer mechanisms.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
When information is no longer required, we may delete it, anonymize it, or otherwise process it so that it no longer identifies you, subject to applicable requirements.
You may request deletion of your Gouly Home account and associated personal information.
Where available, account deletion may be initiated directly through the Gouly Home App.
You may also contact us using the contact information provided in this Privacy Policy.
When an account is deleted:
Some information may be retained where reasonably necessary for security, fraud prevention, dispute resolution, compliance, or other permitted purposes.
You should also separately unlink Gouly Home from third-party services such as Amazon Alexa where appropriate.
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
These rights may be subject to exceptions or limitations under applicable law.
To protect your account and information, we may need to verify your identity before processing certain requests.
Where we process information based on your consent, you may withdraw that consent at any time.
You may do this by:
Withdrawal of consent does not affect processing that occurred before the withdrawal.
Some features require certain information to function. Therefore, withdrawing permission may prevent those features from operating.
We use reasonable technical, administrative, and organizational measures designed to protect personal information.
These measures may include:
Access to personal information is limited to authorized personnel and service providers who reasonably require access for legitimate business purposes.
However, no Internet transmission, wireless network, cloud service, or electronic storage system can be guaranteed to be completely secure.
You are also responsible for protecting your Gouly Home account credentials and maintaining the security of your home network and connected devices.
Gouly Home may contain integrations, links, or functionality provided by third parties.
Examples may include:
When you interact with a third-party service, that provider may independently collect and process information according to its own privacy policy.
This Privacy Policy applies only to personal information processed by Gouly Home.
We encourage you to review the privacy policies of third-party services before connecting them to your Gouly Home account.
Gouly Home is intended for general smart-home use and is not directed specifically at children.
We do not knowingly collect personal information from children below the minimum age required to independently consent to personal-data processing in their jurisdiction without appropriate parental or guardian authorization.
If you are a parent or guardian and believe that a child has provided personal information to Gouly Home inappropriately, please contact us.
If we determine that personal information was collected from a child in a manner that is not permitted, we will take reasonable steps to delete or otherwise appropriately handle that information.
We may update this Privacy Policy periodically to reflect:
When material changes are made, we may provide notice through:
The Last Updated date at the beginning of this Privacy Policy indicates when it was most recently revised.
Where required, we will obtain additional consent before using personal information for a materially different purpose.
Privacy and data-protection rights vary between jurisdictions.
Depending on where you live, additional privacy rights and disclosures may apply to you.
Gouly Home will process privacy requests and personal information in accordance with applicable privacy and data-protection requirements in the relevant jurisdiction.
Where mandatory local privacy requirements conflict with this Privacy Policy, the applicable mandatory requirements will prevail.
If you have questions about this Privacy Policy, Gouly Home's privacy practices, or would like to exercise an applicable privacy right, please contact us:
Gouly Home Privacy Support
Email: lily@gouly-led.com
You may also contact us through the support features available in the Gouly Home App.
When submitting a privacy-related request, please provide sufficient information for us to identify your account and understand your request.
We may ask you to verify your identity before completing certain privacy requests.
The Gouly Home Alexa Skill enables users to connect compatible Gouly Home smart devices with Amazon Alexa.
When you enable and link the Gouly Home Skill:
You can disable the Gouly Home Skill and unlink your account at any time using the Amazon Alexa app.
Disabling the Skill prevents Alexa from making new authorized requests to your Gouly Home account through the Skill.
By using Gouly Home, you acknowledge that you have read and understood this Privacy Policy.